At Addison Rose, we want to give our customers the most enjoyable shopping experience possible. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies, which detail the way we operate our business. If you can’t find the information you’re looking for, get in touch. We look forward to seeing you.

Screenshot_2021-10-28-14-22-13-376_com.facebook.orca.jpg
218055476_4058969030818998_4990336957340000675_n.jpg
Screenshot_2021-10-28-14-21-21-582_com.facebook.orca.jpg

Addison Rose has been in business in Melbourne for 14 years and features the largest selection of debutante dresses in the state of Victoria.  

Our Store has a range of different designs and collections which can be brought in store.  Addison Rose's range offers satin, glitter, and lace patterns which come in sizes 00 to 30. Our store offers satin and matte gloves to complement your gown, which you may purchase in store when coming in to shop for your dream dress.

Come in store today and say yes to the your dress!

REFUND POLICY

We DO NOT DO REFUNDS!! If your debutante is cancelled or you pull out of the debutante, our refund policy remains firm unless stated otherwise. 

DRESS ARIVAL DATES

After committing to your purchase, the next time you hear from us is when your Deb Dress has arrived in store. 

Your Deb Dress will arrive around a month before your deb date as noted on your invoice, unless otherwise stated.

Please note the reason we ask for your deb date and organiser is because we keep a dress registry to avoid double ups.

ALTERATIONS

Alterations are not included in the price of our gowns unless otherwise stated.

Should you need alterations you are welcome to have our in store expert give you a free consultation.

If you choose to go ahead with alterations Thi our dedicated expert will then work with you to do a fitting and alter your dress.

Our Alterations expert Thi can be contacted directly on 0406 488 199

GLOVES AND EXTRAS

We sell two different types of Gloves, Satin and Matte so you can choose which matches your dress perfectly.

We have samples of gloves in store for your to try on, if you're interested in purchasing they are $35.

Each Addison Rose dress will be presented beautifully in a protective garment bag.