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OTHER INFORMATION

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Refund Policy

Addison Rose acknowledges the current ACCC guidelines implemented for Covid-19.

We will stand firm with the terms and conditions of purchase, as outlined on/with your tax invoice, displayed in store and on our website.

We DO NOT DO REFUNDS!! If your debutante is cancelled or you pull out of the debutante. 

please respect our refund policy. thank you :)

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Dress Arrival Dates

After committing to your purchase, the next time you hear from us is when your Deb Dress has arrived in store. 

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Your Deb Dress will arrive around a month before your deb date as noted on your invoice, unless otherwise stated.

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Please note the reason we ask for your deb date and organiser is because we keep a dress registry to avoid double ups.

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Alterations

Alterations are not included in the price of our gowns unless otherwise stated.

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Should you need alterations you are welcome to have our in store expert give you a free consultation.

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If you choose to go ahead with alterations Thi our dedicated expert will then work with you to do a fitting and alter your dress.

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Our Alterations expert Thi can be contacted directly on 0406 488 199

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Debutante Gloves​

We sell two different types of Gloves, Satin and Matte so you can choose which matches your dress perfectly.

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We have samples of gloves in store for your to try on, if you're interested in purchasing they are $35.

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Each Addison Rose dress will be presented beautifully in a protective garment bag.