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OTHER INFORMATION

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Refund Policy

Addison Rose acknowledges the current ACCC guidelines implemented for Covid-19.

We will stand firm with the terms and conditions of purchase, as outlined on/with your tax invoice, displayed in store and on our website.

We do not refund your debutante is cancelled or you pull out of the debutante.

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Dress Arrival Dates

After committing to your purchase, the next time you hear from us is when your Deb Dress has arrived in store. 

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Your Deb Dress will arrive around a month before your deb date as noted on your invoice, unless otherwise stated.

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Please note the reason we ask for your deb date and organiser is because we keep a dress registry to avoid double ups.

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Alterations

Alterations are not included in the price of our gowns unless otherwise stated.

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Should you need alterations you are welcome to have our in store expert give you a free consultation.

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If you choose to go ahead with alterations Thi our dedicated expert will then work with you to do a fitting and alter your dress.

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Our Alterations expert Thi can be contacted directly on 0406 488 199

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Debutante Gloves​

We sell two different types of Gloves, Satin and Matte so you can choose which matches your dress perfectly.

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We have samples of gloves in store for your to try on, if you're interested in purchasing they are $35.

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Each Addison Rose dress will be presented beautifully in a protective garment bag.